FAQ

How do I place my order?

Step 1: When viewing an item, simply select the size, color and quantity needed and then click ‘ADD TO CART’.

Step2: Once you have your desired items in your Bag, simply click the ‘CHECKOUT’ button.

Step 3: Next, enter any discount coupon codes that you may want to use to discount the price. Step 4: Finally, you will be directed to complete the Shipping address, shipping method and payment method.

A confirmation email will be sent to your registered email address containing the contents of your order!

 

How do I change/ modify my order?

Please note that we can help you modify your order before shipment. It includes changing the size or the color of an item, removing an item, changing your shipping address.

*Once your package shipped, we will not be able to change anything.

 

How do I cancel an order?

There are two types of order cancellations.

 

1) Canceling an unpaid order. An unpaid order will be canceled automatically after 24 hours. Or please log into your stgator.com account >> "My Orders" and click on the "Cancel Order" button. Your order will be canceled.

 

• Cancelinga paid order. Here at Saskull we cannot cancel orders which have been shipped out. In other words, once you receive our shipment notice, the order cannot be canceled. If you feel like you need to cancel the order right away, please contact our Customer Care team by emailing [email protected]

 

How much is the shipping cost?

you may click here to learn more about our shipping info.